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Terms of Trade

These conditions of use ("Conditions of Use") set out the conditions applicable to your use of, including your acquisition of products or services through, this website ("Website") by IBS Design Resources (“IBS”). IBS may amend these Conditions of Use at any time by posting the amended terms on this Website which you acknowledge shall constitute sufficient notice to you thereof.

Acceptance of terms

You acknowledge and accept that by using this Website, you agree to be bound by these Conditions of Use. If you do not agree with any of these terms, do not use this Website.

Any use of and/or acquisition of any product and/or service offered on this Website is subject to the applicable IBS Contract Conditions ("Other Terms and Conditions"). In the event of any inconsistency between these Conditions of Use and any Other Terms and Conditions, the Other Terms and Conditions prevail to the extent of the inconsistency only.


Unless expressly indicated to the contrary, IBS or its licensors own copyright in all texts, graphics and layouts ("Material") on this Website. Except as indicated below, or as permitted under the Copyright Act 1968 (Cth) or applicable laws, you must not copy, modify, transmit or distribute any Material on this Website. You acknowledge that you do not acquire any ownership rights by downloading Material from this Website.


You may reproduce in whole or in part the Material only if:

the reproduction is not for public or commercial purposes; and you do not remove or modify any notices of attribution of copyright or, if there are no such notices, you clearly attribute IBS as the copyright owner or licensee of the work.


Unless we notify you to the contrary, you may incorporate any Material or parts of such Material on this Website into your website only if you comply with the conditions relating to authorised reproduction set out above. You are not authorised to represent that IBS endorses or otherwise approves of the content on or operation of your website.


You agree that your use of this Website (including downloading Material) is at your sole risk.

The Material on this Website is intended to provide general information only and may not be accurate or current. Material is provided on an "as is" and "as available" basis. IBS and its suppliers do not warrant or make any representations concerning the completeness, timeliness, suitability or accuracy of any Material on this Website including, without limitation, the prices of products or services, contained on or accessible through this Website, or that access to this Website will be uninterrupted, timely or secure. To the extent permitted by law, in no event shall IBS and its suppliers be liable for any damages of any kind related to the completeness, timeliness, suitability or accuracy of any Material.

This Website may contain hypertext links, frames or other references to websites operated by third parties ("Third Party Websites"). We cannot control the contents of Third Party Websites, and make no warranty about the completeness, timeliness, suitability, accuracy or subject matter of the Material located on Third Party Websites. We do not approve of, endorse, or sponsor any content or Material on Third Party Websites.

We make no warranties or representations that use of Material on Third Party Websites to which this Website is linked does not infringe the intellectual property rights of any person anywhere in the world.

We are not, and must not be taken to be, authorising infringement of any intellectual property rights contained in Material on Third Party Websites by linking to such Material or allowing such Material to link to this Website.

Limitation of liability

To the maximum extent permitted by law, under no circumstances will IBS be liable for any indirect, incidental, special or consequential damages, including damages for loss of business or other profits, arising out of or referable to the accessing, downloading, using or relying on any Material on this Website or any Material on a Third Party Website, whether caused by the negligence of IBS or otherwise.

The liability of IBS for a breach of a condition or warranty implied by law and which cannot be excluded, is limited, to the extent possible, at IBS' option, to:

  1. the supply of the goods or services again; or
  2. the repair of the goods; or
  3. the payment of the cost of having the goods or services supplied again or repaired.

Virus warning

IBS does not represent or warrant that any files obtained from or through this Website are free from computer viruses or other defects, including trojan horses and worms. Any such files are provided, and may only be used, on the basis that the user of such files assumes all responsibility for any loss, damage or consequence resulting directly or indirectly from use of those files.


You agree to defend, indemnify and hold IBS, its directors, officers and employees, harmless from any and all liabilities, costs and expenses, including reasonable legal fees, related to any breach of these Conditions of Use by you, or (to the extent permitted by law) in connection with your use of this Website or the placement or transmission of any Material on this Website by you.


IBS reserves the sole right to either change, modify, delete or add any Material on the Website or discontinue your access to the Website including any features on it at any time with or without notice to you. IBS is not liable to you or to any third party should it exercise such right. Modifications may include, but are not limited to, changes in the services and/or products listed and/or the prices of such services and/or products.

IBS may, in its sole discretion, terminate or suspend your access to all or part of this Website for any reason. Any suspected abusive or illegal activity may result in termination of your access and the activity may be referred to appropriate law enforcement authorities.


To deliver the desired products within achievable delivery deadlines IBS uses an automated system to commence the individual production process for your order instantly upon the order being submitted. For this reason once an order has been received by IBS all charges and fees attributable to the submitted work become immediately and fully owed to IBS and are not able to be modified or cancelled. If changes are required after an order has been submitted IBS may, at it’s sole discretion, offer a discounted reprint charge upon request.

Concerns regarding Conditions of Use

Should you object to the Conditions of Use or any subsequent modifications thereto or become dissatisfied with this Website, your only recourse (to the extent permitted by law) is to immediately terminate your use of this Website.

If you have any issues and/or questions with these Conditions of Use or any rule, policy, guideline or practice which IBS uses to operate this Website, please contact us at IBS Design Resources, PO Box 2530, Nerang MDC QLD 4211, telephone 1800 062 550, facsimile 07) 55967 034 or email, and we will be happy to respond to your concerns.

Artwork Terms

  • Is your artwork file provided as a 2 page press ready PDF, with the front of the job on page 1 and back of the job on page 2?
  • Is your artwork file smaller than 100Mb?
  • If you have multiple versions are they provided in separate PDFs? (Please note the system will not allow you to continue if you upload 1 PDF with multiple versions in it)
  • Do your artwork files have accurate trim marks?
  • Do your artwork files have at least 2mm external and internal bleed?
  • Are all colours converted to CMYK? Please note we cannot print RGB or PANTONE colours (except PANTONE 877C - Spot Silver) and any non CMYK colours will be converted to CMYK in our rip.
  • Has your artwork has been flattened?
  • If you have a large area of solid black please use a rich black break down of C 40%, M 40%, Y 40%, K 100% to achieve the best result. Text is fine as 100% Black (K) only.
  • For Spot UV, overprint must be selected to avoid the area behind spot UV printing white (unless that is the design).
  • If you are using Spot Silver we recommend using 100% PANTONE 877C in your artwork. For the best spot silver results we suggest using an uncoated stock as cello glaze can dull the shine.
  • If you have any extras, have you prepared a proof of where these extras need to go?

* Please bear in mind that adding a matt cello glaze will darken the colours by approximately 5%
* As per industry standard colours may vary up to 5%
* For the best colour accuracy please refer to a Pantone colour guide and not your screen.


Due to our automated systems, IBS cannot be held responsible for any work produced with artwork that is not submitted in line with the required artwork terms. By submitting orders with IBS you agree that all artwork is provided correctly and hereby release and indemnify IBS Design Resources Pty Ltd from any liability in respect to work affected by failure to comply with the required artwork terms.